Amazon Connect Cases
Worked on Amazon Connect Cases — an AWS service that lets contact centers create, collaborate on, and resolve customer issues. Built features powering large-scale, real-time customer support workflows.
Hi there! I'm
Gantavya
Malviya
Software Engineer
3+ years building large-scale distributed systems at Amazon Web Services, Munich — designing fault-tolerant microservices that serve millions of enterprise customers globally. 🚀
About Me
Building things that matter
I'm a Software Engineer based in Munich, Germany, currently building distributed systems at Amazon Web Services. I love the intersection of engineering and creativity — writing clean, scalable code by day and creating content by night.
I started programming competitively, grinding Codeforces and LeetCode, which gave me a rock-solid algorithmic foundation. Since then I've leveled up to production-grade cloud infrastructure, full-stack apps, and developer tooling.
When I'm not pushing commits, you'll find me making content, cracking bad jokes, or exploring Munich on a bike. ☕ 🚲
Download Resume ↗
3+
Years at AWS
1980+
LeetCode Rating · Top 3%
650+
Problems Solved
7K+
Developers Reached
Technical Skills
What I work with
Languages
Cloud & Infrastructure
Backend & Frameworks
Frontend
Testing & DevOps
Experience
Where I've worked
Software Development Engineer
Amazon Web Services (AWS) · Munich, Germany
- Engineered Amazon Connect Cases end-to-end — backend microservices (Java) and React console UI — powering enterprise contact centers that handle millions of customer interactions globally at 99.9%+ availability.
- Built an intelligent multi-agent AI system with Amazon Bedrock, AWS Cedar, and MCP integrating 7 specialized agents; automated complex workflows and eliminated 70% of manual processes.
- Reduced incident detection time by 50% and MTTR by 40% by designing proactive CloudWatch alerting dashboards and runbooks adopted across the team.
- Drove reliability improvements across distributed services on DynamoDB, SQS, SNS, and EventBridge under high-throughput production load.
Competitive Programming Lead
Google Developer Student Club (GDSC) · LNCT
- Led the Competitive Programming vertical for 3,000+ students across the GDSC chapter.
- Organised workshops, contests, and mentoring sessions to build algorithmic thinking and DSA skills across skill levels.
Community Lead
LNCT Coders Group · Bhopal, India
- Founded and led the developer community that grew to 7,000+ developers.
- Spearheaded open-source projects, hackathons, and collaborative coding initiatives that helped hundreds of students land their first tech roles.
Portfolio
Things I've built
PingPong
Full-stack social media platform with blogging, likes, comments, and follows. Secured with Spring Security + JWT, containerised with Docker, and comprehensively tested with JUnit & Testcontainers.
LNCT Coders Group
Community website for LNCT's coding club — clean, accessible platform for students to discover events, resources, and connect with peers. Integrated Formspree for contact.
CodeMistic
Web presence for CodeMistic — a developer community focused on learning and growth. Designed and built the site from scratch with Formspree contact integration.
More Coming Soon
More in the pipeline
Working on some exciting things. Check out my GitHub for what's in progress.
Get In Touch
Let's build something together
I'm always open to interesting conversations, collaborations, or just a friendly hello. My inbox is open.